Appiah without the pace
6.5K
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19K
·
over 16 years

Kiwi Hatter wrote:

QBoyd wrote:

1)    And if you want to complain to me about the four home-away-from-home games, then why don't you consider the fact that, now more than ever, we need novelty crowds to show up in big numbers! 

2)   And ICYMI, they (the Nix) are hiring a fan engagement person, so they care enough to be employing someone just to put up with this! Smh

1)   Totally disagree regarding the "novelty" crowds. What we need is an increase in Wellington crowds. I would'nt be surprised if the total spend on promoting the four out of town games was considerably more than the amount spent on promoting the TEN home games. 

This already sounds like we are going down the same track as previous seasons. Lets just hope our performance on the pitch is better!

2)   Only taken 10 years for this to happen. The fans are the customers, IMHO, I would have thought that getting more customers engaged with the club should have been a priority much sooner!

The fan engagement role isn't a new one. They have renamed the old roles (marketing role and community engagement role), and changed some of the responsibilities. 

Marquee
5.3K
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9.5K
·
over 12 years

Here's my beef with it. I agree that the price of a silver membership is on the face of it good value for money and I agree with 2B that as football fans in NZ we have to view spending money on the Nix as an investment on the state of the game as a whole.

However, last season every home game had people selling $10 tickets afterwards on the way out. Then there were several promotions for cheap tickets as well (Huawei zone etc) and at the end of the season they just gave tickets away. The net result of all this was that even if you attended every game it was still cheaper to not be a season ticket holder. If you bought a season ticket and had to miss a home game or two due to illness or travel or whatever then the deal is even worse. How is that encouraging people to get season tickets? What message does that send to members? It seems to me that there are two markets here - hard core football or Nix fans, and casual attendees - and the club is effectively price gouging one relative to the other. You pay more for a fridge magnet, a scarf, and being able to say you are a member. It's not like the stadium is selling out so you need to ensure you get a ticket.

On its own $165 for a season ticket is reasonable but not if you actually stop and do the maths. They should price the season memberships so that it's cheaper than buying a ticket each week. If I go to the supermarket and buy a dozen cans of coke it should be cheaper to get them in a box than to buy them individually.

Appiah without the pace
6.5K
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19K
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over 16 years

Wonder if there were more ticket deals last year to try get people through the door to help with the licence stuff. Pretty sure $10 tickets weren't available every game the season before. 

Stage Punch
2.1K
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11K
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over 16 years

2ndBest wrote:

Grandadi wrote:

Sure. Principally the lack of communication. They had our email addresses since forever, and almost every important evolution in the Club has been via forum insiders or articles in the press. Coupled with the disregard of the fan base (Save the Nix campaign as example, which was essentially a red herring that many people put a great deal of effort/money into supporting) and the decision to continuously and stubbornly take games out of Wellington......I could probably go on, but frankly can't really be assed. Rather like Welnix being straightforward with the Nix fans....

I don't want to dismiss your annoyances, but I'll give you my take on things. Overall I think Phoenix could be better on communication. Hopefully the reshaping of job in the office and the new they get in improves things. 

I assume the first point about important evolution were around the licence stuff? If so, you have two parties locked in negotiations. I can't think of any situation where a business says anything more than 'we are in negotiations" I've been in union contract negotiations and we couldn't say anything to our members until everything was signed. Mainly this was because while certain aspects might have been 'agreed' they could change in the future if there was some kind of trade off. All of the major events during the negotiations came via Dom Bossi of the Sydney Morning Herald. I'm sure it's not coincidence a that FFA head offices are also in Sydney. I'm pretty confident that Head of Corporate Affairs and Communications, Kyle Patterson, was the one feeding the SMH lines to destabilise the Phoenix and the negotiations. I can't really blame the Phoenix for the FFA being cods. The fact the club had no warning that the "we aren't giving you ten years" news was coming show how cody the FFA can be.

The away home games has been done to death in other threads.  But it's clear that the Phoenix want to have a national brand. As does their main sponsor who is giving them a tonne of money to help them keep afloat. Don't get me wring, I'd love all 14 games to be in Wellington, but if that is the price we have to pay for being a guest in the A-league, then I'm happy to pay it. I read some where that the Stadium is only available for 15 weeks while the season is on, so even if the club wanted to  have all games at home, it's probably not possible. If only we have Petone Wreck.

I'm not sure what you mean by 'disregard for the fan base'.

As a general comment, and not directed at you Grandadi at all, at some point, football fans need to lift their game if they want the sport to grow.  It's my view that a club in the HAL is a massive part of improving the quality of football, especially given the Phoenix have their academy structures in place now. We are unlikely  in the near future to produce players of sufficient quality to play at the best leagues in Europe, so ensuring there is a viable pathway to professional football close to home is imperative. An All White team of 4/5 European players and 10 ASBP players is not going to go far. But that pathway still remains unstable. The tangible way that I can help improve the odds that it will be a viable pathway in the future is improving the metrics by getting a season pass. $165 for 10 games and a stake at growing the sports seems like a bargain for me. I just wished others thought so too. 

 

I have a major fudgeing problem with this post and that is that I agree with all of it. 

This cannot continue.

As a side note someone above said that they felt like the club took season ticket holders for granted. That's definitely not the case. Over the years I have had a lot of things to say about the club and what they should do, but one thing I can tell you for sure is that under the WelNix the importance of season pass holding fans has never been of any doubt. If anything the Terry regime took season pass holders more for granted...they were a player-driven management. This management team is relentlessly focused on crowds and they really do give a shark about people who buy season tickets. 

It really isn't their fault about Ticketek, who are totally shark but who the Phoenix must use at the Stadium.

Listen here Fudgeface
3.7K
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15K
·
about 14 years

Smithy wrote:

It really isn't their fault about Ticketek, who are totally shark but who the Phoenix must use at the Stadium.

Case and point - as soon as the Nix could ditch Ticketek, they did. They hired Ticketmaster to handle the ticketing for Hutt Rec.

Marquee
1.1K
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7.6K
·
over 12 years

My understanding was the promotion of away fixtures was done by the backers of the game. Hence they put big money into it to get the gate take and pay the bills.   The Phoenix were the act paid for by a promoter. 

Marquee
5.3K
·
9.5K
·
over 12 years

2ndBest wrote:

Wonder if there were more ticket deals last year to try get people through the door to help with the licence stuff. Pretty sure $10 tickets weren't available every game the season before. 

You're probably right. But considering I bought both a season ticket and a Nix Six last year to help the Save the Nix campaign, and both of those memberships coat more per game than I could have got picking up tickets week in week out, it's hard not to feel ripped off. 

As it happens I'm most likely not going to get a season ticket this year. I've got a newborn and we're down to one income for a few months, and I might be out of the country for 6 weeks at some stage. Economically I just can't justify it, and knowing that last season I paid over market rates just reinforces that decision. 

Ironically now I've got a young family I'm finally in the target demographic for all the Nix marketing.

Appiah without the pace
6.5K
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19K
·
over 16 years

Well except now Fox don't let us have family friendly times....

Stage Punch
2.1K
·
11K
·
over 16 years

patrick478 wrote:

Smithy wrote:

It really isn't their fault about Ticketek, who are totally shark but who the Phoenix must use at the Stadium.

Case and point - as soon as the Nix could ditch Ticketek, they did. They hired Ticketmaster to handle the ticketing for Hutt Rec.

*case IN point

LG
Legend
5.6K
·
23K
·
over 16 years

That was me saying the club are taking us for granted. Well that is the impression they give, so as you say there is no truth in that, then perhaps they need to change that image and or impression. Fairly quickly I would suggest because as you have said, it is false.

tradition and history
1.5K
·
9.9K
·
almost 17 years

For me you have to take the good with the bad.

You are either a Nix supporter or you are not.

Appiah without the pace
6.5K
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19K
·
over 16 years

Ugh...I hate that term 'real suppporter'

LG
Legend
5.6K
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23K
·
over 16 years

So much that point Dale but as fans each and everyone of us deserves some respect. Especially after the performances of last season. My wife thought I was mentally ill attending the games during the latter part of the season. She asked me why was I punishing myself so much.

WeeNix
120
·
730
·
about 14 years

Thanks for the considered and amazingly polite responses. I'm not trying to recruit people to not renew their season passes- far from it. I am in the fortunate position to have reached an age where I can recognise when I am being taken for granted, and I've acquired enough life experience to know when to stop trying. This has been going on for years (my second post) and nothing seems to change, especially in the way the Nix management don't credit the fans with much intelligence or insight. Look at the comments on pricing, above, for example. Sorry, but we've supported the Nix home and away for years, at considerable expense, and I've spent many days of hard-earned annual leave to support the team, in my view to be treated a little contemptuously. Nah. Got to stop.

We will still support the Nix, like I said, we still love football, but my finite resources and life span are better invested somewhere where they feel properly valued, and we have lots of choices for that. 

Well done to those that will persevere, and I have no adverse judgement of you- I hope you won't for my family.

Opinion Privileges revoked
4.6K
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9.8K
·
over 14 years

I still have no idea what the below is supposed to mean, though:

Grandadi wrote:

 the disregard of the fan base (Save the Nix campaign as example, which was essentially a red herring that many people put a great deal of effort/money into supporting)


LG
Legend
5.6K
·
23K
·
over 16 years
Grandadi wrote:

Thanks for the considered and amazingly polite responses. I'm not trying to recruit people to not renew their season passes- far from it. I am in the fortunate position to have reached an age where I can recognise when I am being taken for granted, and I've acquired enough life experience to know when to stop trying. This has been going on for years (my second post) and nothing seems to change, especially in the way the Nix management don't credit the fans with much intelligence or insight. Look at the comments on pricing, above, for example. Sorry, but we've supported the Nix home and away for years, at considerable expense, and I've spent many days of hard-earned annual leave to support the team, in my view to be treated a little contemptuously. Nah. Got to stop.

We will still support the Nix, like I said, we still love football, but my finite resources and life span are better invested somewhere where they feel properly valued, and we have lots of choices for that. 

Well done to those that will persevere, and I have no adverse judgement of you- I hope you won't for my family.

Last season every game at "home" was an annual leave day for me except Auckland which was on during 2 weeks annual leave and CHCH of which I took 2 days A/L - again much to my wife's annoyance.  I am probably not the only but it would be nice for the club to recognise the efforts of the fans whom have done or given so much. I dont mean a pat on the head or a freebie anything, I mean an acknowledgement.

Starting XI
1.7K
·
2.9K
·
over 16 years

I guess I will renew - I always do - but I think its not unreasonable to expect that Season Ticket members who pay up front get the best deal going, plus Im not at all happy with 4 games out Wellington.

Starting XI
2.4K
·
3.1K
·
over 11 years

Should give us a free parking voucher at the stadium for taking games away.

Starting XI
510
·
2.4K
·
about 17 years

Last season I was able to get an out of town membership (I live in QLD).  But dont see the same type of deal available this year.  Anyone have any idea which one is the one im after

Tegal
·
Head Sleuth
3K
·
19K
·
almost 17 years

"club membership" you can get a ticketed (one ticket) or non ticketed option. 

Starting XI
510
·
2.4K
·
about 17 years

Tegal wrote:

"club membership" you can get a ticketed (one ticket) or non ticketed option. 

I cant find the non ticketed option,  got a link to it

Appiah without the pace
6.5K
·
19K
·
over 16 years
The better Barnes
210
·
360
·
over 12 years

Is anyone else having trouble logging in after the first time? It was working fine for me on Friday, but not today (I'm getting the incorrect password error)

Phoenix Academy
140
·
310
·
over 10 years

A Child’s season ticket costs only $30 for the whole season with the student price in the Yellow Fever section costing just $45. - See more at: http://www.wellingtonphoenix.com/article/membersh...

Is this a typo? Can't seem to find $45 tickets?

Listen here Fudgeface
3.7K
·
15K
·
about 14 years

LiamJ wrote:

A Child’s season ticket costs only $30 for the whole season with the student price in the Yellow Fever section costing just $45. - See more at: http://www.wellingtonphoenix.com/article/membersh...

Is this a typo? Can't seem to find $45 tickets?

Not a typo!

Starting XI
3.9K
·
3.6K
·
about 10 years

I wish I was a student at that price.

Appiah without the pace
6.5K
·
19K
·
over 16 years
Early retirement
3.1K
·
34K
·
about 17 years

Guess Junior News' season pass continues then...

Starting XI
2.2K
·
4.3K
·
over 11 years

So the login they sent me didn't work and neither does last season's so sent an email last week to the address provided by clicking forgot password and it's just come back undelivered this morning. Shouldn't be this difficult to give them your money.

Appiah without the pace
6.5K
·
19K
·
over 16 years

Give them a ring instead.

Appiah without the pace
6.5K
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19K
·
over 16 years

Also....

To celebrate the launch of the new Huawei P9 and the Phoenix reaching 10 years in the A-League, Huawei are giving away a Silver Phoenix Season Ticket with every Huawei P9 and P9 Plus sold from July 4 to July 17.

http://www.wellingtonphoenix.com/article/huawei-gets-in-behind-phoenix-season-tickets/1dhd07p8w6m7h17jnpzpx1kyo0

Starting XI
480
·
3.5K
·
almost 14 years

2ndBest wrote:

Also....

To celebrate the launch of the new Huawei P9 and the Phoenix reaching 10 years in the A-League, Huawei are giving away a Silver Phoenix Season Ticket with every Huawei P9 and P9 Plus sold from July 4 to July 17.

http://www.wellingtonphoenix.com/article/huawei-gets-in-behind-phoenix-season-tickets/1dhd07p8w6m7h17jnpzpx1kyo0

If only I had ~$800 (via Noel leeming) to buy one, is the phone I am probably getting in next 6 months or so...Grrr

Starting XI
2.4K
·
3.1K
·
over 11 years

2ndBest wrote:

Also....

To celebrate the launch of the new Huawei P9 and the Phoenix reaching 10 years in the A-League, Huawei are giving away a Silver Phoenix Season Ticket with every Huawei P9 and P9 Plus sold from July 4 to July 17.

http://www.wellingtonphoenix.com/article/huawei-gets-in-behind-phoenix-season-tickets/1dhd07p8w6m7h17jnpzpx1kyo0

That is a nice move by Huawei.

Marquee
690
·
7.3K
·
over 14 years

number8 wrote:

2ndBest wrote:

Also....

To celebrate the launch of the new Huawei P9 and the Phoenix reaching 10 years in the A-League, Huawei are giving away a Silver Phoenix Season Ticket with every Huawei P9 and P9 Plus sold from July 4 to July 17.

http://www.wellingtonphoenix.com/article/huawei-gets-in-behind-phoenix-season-tickets/1dhd07p8w6m7h17jnpzpx1kyo0

That is a nice move by Huawei.

if it's good enough for Scarlett Johansen and Henry Cavill then it's ok with me.  Plus flybuys points if purchased from noel lemming.  Win.

Headocunt
450
·
990
·
over 9 years

number8 wrote:

2ndBest wrote:

Also....

To celebrate the launch of the new Huawei P9 and the Phoenix reaching 10 years in the A-League, Huawei are giving away a Silver Phoenix Season Ticket with every Huawei P9 and P9 Plus sold from July 4 to July 17.

http://www.wellingtonphoenix.com/article/huawei-gets-in-behind-phoenix-season-tickets/1dhd07p8w6m7h17jnpzpx1kyo0

That is a nice move by Huawei.

if it's good enough for Scarlett Johansen and Henry Cavill then it's ok with me.  Plus flybuys points if purchased from noel lemming.  Win.


Or airpoints  to help with the away trips
Starting XI
1.7K
·
2.9K
·
over 16 years

Drunk_Monk wrote:

I wish I was a student at that price.

there are no excuses for any student in Wellington not signing up then is there!

Marquee
1.1K
·
7.6K
·
over 12 years

Fenix wrote:

Drunk_Monk wrote:

I wish I was a student at that price.

there are no excuses for any student in Wellington not signing up then is there!

Just a couple of jugs less on Quizz nights
Starting XI
3.9K
·
3.6K
·
about 10 years

Fenix wrote:

Drunk_Monk wrote:

I wish I was a student at that price.

there are no excuses for any student in Wellington not signing up then is there!

As long as they push the message hard enough.  If students don't know about the value without researching then they are missing a potential pile of sales as that's insane value.

LG
Legend
5.6K
·
23K
·
over 16 years

I am a student of human behaviour, will that me to get a student season ticket?

Heaven knows I'm miserable now
280
·
5.2K
·
over 15 years

Considering the required metrics, are the club really doing enough to push memberships? I have seen very little publicity.

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