Fever Tech Team Outreach (Whine Here)

Ryan
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For post superkat

Tegal wrote:

I think that would be more annoying than the odd blank page. 

The posts also don’t get deleted, just hidden. So I’m not sure if that is the cause of the blank page. 

It is, because it's still counting those posts when calculating the page numbers if the posts were deleted I'd imagine it wouldn't be an issue. The better option would be just to modify the query that's doing the count to exclude hidden posts.

ClubOranje
Phoenix Academy
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Ryan wrote:

Tegal wrote:

I think that would be more annoying than the odd blank page. 

The posts also don’t get deleted, just hidden. So I’m not sure if that is the cause of the blank page. 

It is, because it's still counting those posts when calculating the page numbers if the posts were deleted I'd imagine it wouldn't be an issue. The better option would be just to modify the query that's doing the count to exclude hidden posts.

It's more than the odd plank page, it's about half the threads these days. 

I'd be quite happy with the "this post has been deleted because user 'xxx' is a dickwad who can't follow forum rules" dummy post.

It would ;

a) be better than going back to the previous page which might have thirty posts you've already read nad having to scroll past them to see the few new ones, and

b) maybe encourage dickwads to not being dickwads.

But modifying the query to ignore hidden would work for me too.

Tegal
Moderator
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For post 6a831056 9031 45d7 8d6d 949589ae360d

Can’t speak for the rest (not a tech nerd). But hidden posts are mostly people accidentally posting twice, and occasionally spam. 

Allegedly

ClubOranje
Phoenix Academy
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Tegal wrote:

Can’t speak for the rest (not a tech nerd). But hidden posts are mostly people accidentally posting twice, and occasionally spam. 

How can it be spam? I have to log in to post here.

patrick478
Moderator
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For post siggy hit2

Hi everyone. Essentially, we hear you, but it's hard.

Short answer: It's a fudging annoying bug in the custom forum software that we've tried to solve but can't.

Long answer: At the moment, when a post gets hidden, we don't delete it from the database. The 'count' that you see on the topics list pages reflect the number of unhidden posts, and the software is written to adjust for this when you click through to the last page on a topic where there are hidden posts. It _should_ work properly and take you to the last page where there are actual posts, but there's a bug that Nik and I have both tried to solve that takes you to the blank pages that you are seeing. It's not as simple to solve as some of you are suggesting because hidden posts still show up for mods (for modding purposes) so we can't just ignore them completely. It's a complex bug that I can't solve. 

In regards to spam, we obviously require people to sign up for an account to post to the forum, but spambots occasionally make it through the spam checking we have and post shark into the forums. We don't want to tighten that up because it will only make it harder for actual users to join the forum, and spambots will find a way through no matter what. You just don't see it most of the time because people like Matt W-S and Tegal are very good at catching it and hiding it early. 

Yellow Fever - Misery loves company

Napier Phoenix
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patrick478 wrote:

Hi everyone. Essentially, we hear you, but it's hard.

Short answer: It's a fudging annoying bug in the custom forum software that we've tried to solve but can't.

Long answer: At the moment, when a post gets hidden, we don't delete it from the database. The 'count' that you see on the topics list pages reflect the number of unhidden posts, and the software is written to adjust for this when you click through to the last page on a topic where there are hidden posts. It _should_ work properly and take you to the last page where there are actual posts, but there's a bug that Nik and I have both tried to solve that takes you to the blank pages that you are seeing. It's not as simple to solve as some of you are suggesting because hidden posts still show up for mods (for modding purposes) so we can't just ignore them completely. It's a complex bug that I can't solve. 

In regards to spam, we obviously require people to sign up for an account to post to the forum, but spambots occasionally make it through the spam checking we have and post shark into the forums. We don't want to tighten that up because it will only make it harder for actual users to join the forum, and spambots will find a way through no matter what. You just don't see it most of the time because people like Matt W-S and Tegal are very good at catching it and hiding it early. 

Fair enough, thanks for the explaination Patrick.
Lonegunmen
Legend
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For post reacher

Now that the app has been abandoned as such. Would moving to another platform be of help Patrick? Proboards or something similar. I do miss the old Grass surrounding background but thats just me I guess.

Keep going. Are you back from the UK temp or permanent now?

172 Consecutive "Home" Wellington Phoenix "A League" Games Attendee   

aitkenmike
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For post picture 1277

patrick478 wrote:

Hi everyone. Essentially, we hear you, but it's hard.

Short answer: It's a fudging annoying bug in the custom forum software that we've tried to solve but can't.

Long answer: At the moment, when a post gets hidden, we don't delete it from the database. The 'count' that you see on the topics list pages reflect the number of unhidden posts, and the software is written to adjust for this when you click through to the last page on a topic where there are hidden posts. It _should_ work properly and take you to the last page where there are actual posts, but there's a bug that Nik and I have both tried to solve that takes you to the blank pages that you are seeing. It's not as simple to solve as some of you are suggesting because hidden posts still show up for mods (for modding purposes) so we can't just ignore them completely. It's a complex bug that I can't solve. 

In regards to spam, we obviously require people to sign up for an account to post to the forum, but spambots occasionally make it through the spam checking we have and post shark into the forums. We don't want to tighten that up because it will only make it harder for actual users to join the forum, and spambots will find a way through no matter what. You just don't see it most of the time because people like Matt W-S and Tegal are very good at catching it and hiding it early. 

It's a massive pain in the ass, and would love it fixed, but second best to that is a good honest explanation of the problem so people know they aren't shouting their frustrations into a void.  Cheers!

RR
Bossi Insider
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For post a49a55578dbc3545891a3968b88a82c3

ClubOranje wrote:

Ryan wrote:

Tegal wrote:

I think that would be more annoying than the odd blank page. 

The posts also don’t get deleted, just hidden. So I’m not sure if that is the cause of the blank page. 

It is, because it's still counting those posts when calculating the page numbers if the posts were deleted I'd imagine it wouldn't be an issue. The better option would be just to modify the query that's doing the count to exclude hidden posts.

It's more than the odd plank page, it's about half the threads these days. 

I'd be quite happy with the "this post has been deleted because user 'xxx' is a dickwad who can't follow forum rules" dummy post.

It would ;

a) be better than going back to the previous page which might have thirty posts you've already read nad having to scroll past them to see the few new ones, and

b) maybe encourage dickwads to not being dickwads.

But modifying the query to ignore hidden would work for me too.

Easiest solution is when a thread gets to approx 50 pages, we close it and start a new one. Apart from the transfer speculation, most of the big threads and many years old.
Hard News
Moderator
Early retirement
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For post smexy f

The good news is our head of tech is going to be back in NZ soon (our whole tech department being in London was not ideal) and doesn't have a job yet so maybe he'll do something useful.

JK.

Lonegunmen
Legend
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For post reacher

Like learning to play a drum?

172 Consecutive "Home" Wellington Phoenix "A League" Games Attendee   

el grapadura
Moderator
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For post picture 1609

He'd be even worse than Patrick.

Lonegunmen
Legend
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For post reacher

el grapadura wrote:

He'd be even worse than Patrick.

No one can be that bad....But credit where it is due - Patrick gave it a go.

172 Consecutive "Home" Wellington Phoenix "A League" Games Attendee   

hazhapard
Phoenix Academy
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For post kevin keegan kevin oleary

If you end up looking at a blank page where the page index is something like this: "« First ‹ Prev58 59 60 61", note that none of these page numbers is bolded as none of them is the page the link is trying to take you to. The page display code knows that 61 is the last page with visible posts on it, but the link you clicked on is: "https://www.yellowfever.co.nz/categories/straya-a-league-and-state-leagues/topics/general-a-league-discussion?page=62#post_1320105" The anchor "#post_1320105" is entirely correct for the first unread post to be displayed, it's just that it's looking for it on the wrong page. If you click in the address bar, and edit the link to: "https://www.yellowfever.co.nz/categories/straya-a-league-and-state-leagues/topics/general-a-league-discussion?page=61#post_1320105", then load the edited link, you should be at the right place on the right page.

In general, if you see fewer unread posts than the link suggested there would be, keep subtracting 1 from the page number in the link until it takes you to the page with the post anchor on it.

hazhapard wrote:

There's a bit of a workaround for the page thing. This link (to what is currently the last post in the New Merch thread):

"www.yellowfever.co.nz/categories/wellington-phoenix-discussion/topics/new-merch-preorder-your-scarf-now?page=4#post_1294423"

for example, takes you to a blank page with links to the 3 pages of the "New merch" topic, but looking at the parameters in the link, it is trying to point to a non-existent page 4. If you click on the link to page 3, it loads to the top of page 3. But, if you edit the link to point to page 3:

"www.yellowfever.co.nz/categories/wellington-phoenix-discussion/topics/new-merch-preorder-your-scarf-now?page=3#post_1294423"

and submit that link, it takes you to the right post! (If it doesn't, try subtracting another 1 from the page.) Sometimes, a link will take you to the top of a page with a few entries, but not as many as you were expecting - in these cases edit the link by subtracting 1 from the page parameter.

"In football everything is complicated by the presence of the opposite team" Jean-Paul Sartre

Wolverhampton Phoenix
Phoenix Academy
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For post rj

This is probably a dumb question but the stars under names,what are they based on (age of account, karma, posts?)

Best drummer in the league™
 

el grapadura
Moderator
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For post picture 1609

Number of posts. 

Oi Oi Edgecumbe
One in a million
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Hitting the post actually counts for something then!

Oi Oi Edgecumbe... lets have a clean sheet

AucklandPhoenix
Lawyerish
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Which I guess brings the next question?

what are the star levels for posts

Auckland will rise once more

el grapadura
Moderator
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For post picture 1609

That's a closely guarded secret. By which I mean, don't think that anyone remembers. Maybe Patrick or Nick.

ClubOranje
Phoenix Academy
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Getting back to the page index issue, which is still very irritating, what about archiving long threads and restarting them with the first post being a link to the back end of the old thread?

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