Fever Tech Team Outreach (Whine Here)

Ryan
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For post superkat

Tegal wrote:

I think that would be more annoying than the odd blank page. 

The posts also don’t get deleted, just hidden. So I’m not sure if that is the cause of the blank page. 

It is, because it's still counting those posts when calculating the page numbers if the posts were deleted I'd imagine it wouldn't be an issue. The better option would be just to modify the query that's doing the count to exclude hidden posts.

ClubOranje
Phoenix Academy
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Ryan wrote:

Tegal wrote:

I think that would be more annoying than the odd blank page. 

The posts also don’t get deleted, just hidden. So I’m not sure if that is the cause of the blank page. 

It is, because it's still counting those posts when calculating the page numbers if the posts were deleted I'd imagine it wouldn't be an issue. The better option would be just to modify the query that's doing the count to exclude hidden posts.

It's more than the odd plank page, it's about half the threads these days. 

I'd be quite happy with the "this post has been deleted because user 'xxx' is a dickwad who can't follow forum rules" dummy post.

It would ;

a) be better than going back to the previous page which might have thirty posts you've already read nad having to scroll past them to see the few new ones, and

b) maybe encourage dickwads to not being dickwads.

But modifying the query to ignore hidden would work for me too.

Tegal
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For post 6a831056 9031 45d7 8d6d 949589ae360d

Can’t speak for the rest (not a tech nerd). But hidden posts are mostly people accidentally posting twice, and occasionally spam. 

Allegedly

ClubOranje
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Tegal wrote:

Can’t speak for the rest (not a tech nerd). But hidden posts are mostly people accidentally posting twice, and occasionally spam. 

How can it be spam? I have to log in to post here.

patrick478
Moderator
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For post siggy hit2

Hi everyone. Essentially, we hear you, but it's hard.

Short answer: It's a fudging annoying bug in the custom forum software that we've tried to solve but can't.

Long answer: At the moment, when a post gets hidden, we don't delete it from the database. The 'count' that you see on the topics list pages reflect the number of unhidden posts, and the software is written to adjust for this when you click through to the last page on a topic where there are hidden posts. It _should_ work properly and take you to the last page where there are actual posts, but there's a bug that Nik and I have both tried to solve that takes you to the blank pages that you are seeing. It's not as simple to solve as some of you are suggesting because hidden posts still show up for mods (for modding purposes) so we can't just ignore them completely. It's a complex bug that I can't solve. 

In regards to spam, we obviously require people to sign up for an account to post to the forum, but spambots occasionally make it through the spam checking we have and post shark into the forums. We don't want to tighten that up because it will only make it harder for actual users to join the forum, and spambots will find a way through no matter what. You just don't see it most of the time because people like Matt W-S and Tegal are very good at catching it and hiding it early. 

Yellow Fever - Misery loves company

Napier Phoenix
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patrick478 wrote:

Hi everyone. Essentially, we hear you, but it's hard.

Short answer: It's a fudging annoying bug in the custom forum software that we've tried to solve but can't.

Long answer: At the moment, when a post gets hidden, we don't delete it from the database. The 'count' that you see on the topics list pages reflect the number of unhidden posts, and the software is written to adjust for this when you click through to the last page on a topic where there are hidden posts. It _should_ work properly and take you to the last page where there are actual posts, but there's a bug that Nik and I have both tried to solve that takes you to the blank pages that you are seeing. It's not as simple to solve as some of you are suggesting because hidden posts still show up for mods (for modding purposes) so we can't just ignore them completely. It's a complex bug that I can't solve. 

In regards to spam, we obviously require people to sign up for an account to post to the forum, but spambots occasionally make it through the spam checking we have and post shark into the forums. We don't want to tighten that up because it will only make it harder for actual users to join the forum, and spambots will find a way through no matter what. You just don't see it most of the time because people like Matt W-S and Tegal are very good at catching it and hiding it early. 

Fair enough, thanks for the explaination Patrick.
Lonegunmen
Legend
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For post reacher

Now that the app has been abandoned as such. Would moving to another platform be of help Patrick? Proboards or something similar. I do miss the old Grass surrounding background but thats just me I guess.

Keep going. Are you back from the UK temp or permanent now?

168 Consecutive "Home" Wellington Phoenix "A League" Games Attendee   

aitkenmike
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For post picture 1277

patrick478 wrote:

Hi everyone. Essentially, we hear you, but it's hard.

Short answer: It's a fudging annoying bug in the custom forum software that we've tried to solve but can't.

Long answer: At the moment, when a post gets hidden, we don't delete it from the database. The 'count' that you see on the topics list pages reflect the number of unhidden posts, and the software is written to adjust for this when you click through to the last page on a topic where there are hidden posts. It _should_ work properly and take you to the last page where there are actual posts, but there's a bug that Nik and I have both tried to solve that takes you to the blank pages that you are seeing. It's not as simple to solve as some of you are suggesting because hidden posts still show up for mods (for modding purposes) so we can't just ignore them completely. It's a complex bug that I can't solve. 

In regards to spam, we obviously require people to sign up for an account to post to the forum, but spambots occasionally make it through the spam checking we have and post shark into the forums. We don't want to tighten that up because it will only make it harder for actual users to join the forum, and spambots will find a way through no matter what. You just don't see it most of the time because people like Matt W-S and Tegal are very good at catching it and hiding it early. 

It's a massive pain in the ass, and would love it fixed, but second best to that is a good honest explanation of the problem so people know they aren't shouting their frustrations into a void.  Cheers!

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